Casa Jimenez Mexican Restaurant
Mexican, Southwestern
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Location and hours
Location
15844 E Gale Ave , Hacienda Heights, CA
(626) 336-5668
Hours
More details
Reviews
Overall rating
(34 reviews)
Our waitress was hard to find the lady cleaning tables took care of us even brought us the bill .food was very salty
wasn,t crowded so service was fast and attentive good salsa
The restaurant was nice compared to the location. The waitresses were very friendly and helpful. They made the dining experience great! We didn't speak Spanish and they were able to find another waitress to help with our orders. Food was absolutely delicious! I didn't expect much but the machaca con huevos was one of the best I've had.
The host was very friendly & accommodating. The smile in her face never fades. Excellent customer service
The servers are very attentive and the food is always awesomely delicious.
The associates who took care of me was very friendly and accommodating. EXCELLENT CUSTOMER SERVICE !
We are regulars there and they know what we like and want. Always nice
Food was not hot, temperature low on food. Here is what’s bad. Coupon put my order under 10 dollars. Company added dollar to my bill, because I had no cash. Not a satisfied customer here.
Waitress was talking to someone the whole time I was there she could care less about customers. She brought me the wrong order and then argued about it when I told her that she didn't bring me what I asked for. Once that happened to never came back to my table to see if everything was ok.
Service was slow, food was not hot, low temperature on food. Facility appeared not clean.
Service was slow, food was not hot, low temperature on food. Facility appeared not clean.
The Staffs were all so friendly & very much accommodating. Service with a SMILE !
Service was good & waitress kept checking our drinks & tortilla chips. Had to ask for both salsas only once. The all you can eat menu is usually good for me.
Everyone was so friendly, and I have recommended this place to my neighbors
Food was not that great & seems to cost too much BUT THE SERVICE RECEIVED WAS EXCELLENT. THE HOST WAS VERY FRIENDLY & ATTENTIVE TO ALL MY INQUIRY. SHE KEPT THAT WONDERFUL SMILES WHICH COMPENSATE TO THE FOOD!
As always, food is consistently good. The all you can eat special is the way to go if you're hungry though it takes some time ordering as you go. Your selections are made to order. Great if you're not in a rush for time.
As always, food is consistently good. The all you can eat special is the way to go if you're hungry though it takes some time ordering as you go. Your selections are made to order. Great if you're not in a rush for time.
Most dishes for the lunch special is $6.95, tastes good and comes with plenty of foods.
Food is served fresh and at the correct temperature. Staff is always cheerful, friendly and accommodating.
the service needs to be better. there very slow always have to wait even when there not busy
They messed up on my order
Nice staff
the food was very nice and hot. service was fast
Asked server for the check and I had to get up from my table about 10-15 minutes later to ask again because she said she needed to sweep first. Also one of my food items seemed a bit undercooked. Texture was not too appealing.
The STAFF ARE ALL OUTSTANDING, NO COMPLAIN> The food seems to be overpriced compared to other Mexican Restaurant, like Acapulco & Chili's. Food is not that great for the price.
The food and service is great
You will not be disappointed.
Dan the server was great. The food was great.
The associates is very pleasing & funny (no complaint), it is just the price is too high. I ordered chile relleno & hardly any cheese or any stuffing in it. Fish taco is ok. Burito seems to be overpriced, too.The attitude and personality of the associates is excellent ! It just compliment the high price/cost.
The restaurant server were friendly but the food is not really that good. I ordered chile relleno lunch combo & there was hardly any cheese on it & the egg was toasted. Mexican rice was just a so, so.Will try to come back again & try other menu
The place was hopping and the one server had it handled. Good job! The food was very tasty, especially the carnitas.
The ladies spent their time talking. No service.
everyone and everything was good
It is a busy lunch hours, but only one server and one busboy helping to clean out. However, the server and the busboy were very friendly and seems enjoying the work.